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Davidson is a certified professional trainer, business coach and management consultant.

Driven by passion, he is an engaging and versatile presenter with over 20 years of experience in the training industry. Over the course of his career, he has trained over 1,000 companies comprising start-ups, SMEs, MNCs, government agencies and others all over Southeast Asia.

Below are Articles and posts I have written over the years and published on Various media.

How to be a Leader when you really want to react like a Boss

For the most part of my working life (which started from when I was in my teens) I have been self-employed or running my own business. There are times where I have thought to myself, especially when things are difficult, that if it were just me and I didn’t have to deal with employees, I would be happier and probably make more money too!

But, at the core of what I do and how I have lived my life, helping people has always been the one constant element in everything. At times it has burned me but there are also instances where I have seen the positive impact of the opportunities I have given through my company and leading an organization.

It is a difficult transition to make from serving only yourself to being responsible for the payroll of a company. It is a position no one else would understand unless they are in that situation. The responsibility on your shoulders go beyond the company as you know your business decisions affect the lives of the people who have committed to making your organization grow.

So, when times are difficult, as it is now for so many companies, the tendency to react like a boss when things are not going as planned is a natural reaction but as the leader of the organization we need to respond differently.

I have been applying these 7 steps recommended by Glenn Llopis of Forbes in how to lead during difficult times. And I hope my personal learnings from it will inspire you to do the same:

# 1 Don’t Allow Emotions To Get In The Way

One of the things that my colleagues and friends have noticed about me is that even if I feel very strongly about something, I hardly show it on my face and only address the situation after I have thought about things carefully and put aside emotions. This is crucial because words spoken out of anger or disappointment cannot be retracted and do untold damage to morale even after the crisis has passed.

# 2 Don’t Take Things Personally

Always separate the behavior from the person. When an employee starts behaving differently or in a manner that is not the norm, they are not doing it TO you personally. To react in a manner that says “why are you doing this to me” would only make the situation worse. Focus on the behavior and try to find out why it has been manifesting without making the employee feel singled out or standing in front of a firing squad.

# 3 Keep A Positive Mental Attitude

Everything happens in our head. What we put in and how we program our brain to think and feel is what becomes real. Guess what? If you are thinking and feeling that everything is hopeless, it will be. If you stop really believing in the people who work with you, they will make your perception of them a reality. Being positive isn’t about ignoring the negative, it is about mitigating the negative by focusing on the positive.

# 4 Remain Fearless

Fear has no place when you are leader. Imagine the very worst that could happen and realise that even then, there are ways to overcome it. Move on ahead without fear holding you back. When employees sniff fear emanating from you, they will see it as a sign of weakness and view the organization as a sinking ship. Be fearless and they will band together with you as they see it as strength and security.

# 5 Respond Decisively

Often people get frustrated when their leaders do not respond decisively. It causes irritation and leaves things in limbo. Even if your voice is the sole one, stand decisively behind your decision. Sometimes the vision that you have cannot be explained to others, or for that moment you cannot justify why your gut feeling is telling you to decide in a way that opposes the consensus. Decide and stick by it.

# 6 Take Accountability

It is human nature to live at effect of others or situations. “The company would have done so much better if so and so did a better job.” “We would have closed more deals if our sales person had more experience.” It really isn’t them vs you. They are the company and the company is you. Be accountable for the decisions that you have made and the examples that you have set.

# 7 Act Like You Have Been There Before

Finally, if all else fails, fake it like you mean it. While every ounce of you wants to scream at everyone that if they don’t buck up, you have no idea what is going to happen, don’t. If you want to lead your organization out of difficult times successfully, show everyone that this sort of situation is not new to you and that you have weathered it before and you know just what to do.

– Davidson

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