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Returns/Cancellation and Refunds policy


Exchange policy


• Exchanges will be accepted within 10 days from the date of tax receipt. Please provide receipt. All exchanges will be processed via email at davidson@kcom.net.my.
• Exchanges will only be made for defective items.
• The delivery cost of returning and shipping of the exchanged item will be borne by the customer.


Cancellation policy


• Cancellation of orders must be made within 3 days of purchase of physical items. Please contact us at davidson@kcom.net.my to cancel your order.
• For eBooks and downloadable products, cancellations can only be made before the products are sent out. Please contact us at davidson@kcom.net.my to cancel your order.
Refund policy
• Refunds will only be made for cancellation of orders that fulfil the terms of our cancellation policy. See Cancellation policy.
• No refunds will be made in any other circumstances.
To contact us with any queries , please email davidson@kcom.net.my

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