Specialty Programs

A Holistic Approach to Personal and Professional Growth

Human Resources

1.     Conducting Effective Performance Reviews

2.    Employee Dispute Resolution Guide

3.    Behavioural Interviewing Techniques

4.    Employee Orientation Handbook

5.    Identifying & Analysing Training Needs (TNA/TNI)

6.    Human Resource Management for Beginners

7.    Balanced Scorecard Basics

8.    Diversity and Inclusivity at Work

9.    Understanding Employee Motivation

10.  Impact of Organizational Culture

Legal

1. Employment Law

2. Industrial Relations Act

3. Personal Data Protection Act

4. Contract Management

5. Debt Recovery

6. Corporate Liability on Corruption

7. Cyber Law8. Sexual Harassment at the Workplace

9. Drafting Commercial Contracts

Productivity

1.     Effective Teamwork: The Excellent Organization

2.    Goal Setting for Productivity

3.    Time Management: Getting Organized

4.    Personal Productivity

5.    The Art of Delegating Effectively

6.    The Minute Taker’s Workshop

7.    Skills for the Administrative Assistant

8.    Stress Relief and Stress Reduction

Leadership

1.     Leadership and Teambuilding

2.    Developing High Performance Teams

3.    Leadership and Delegation

4.    Leadership and Influence

5.    Teamwork: Building Better Teams

6.    Managing Conflict

7.    Strategy, Leadership and Culture

8.    Secrets of Change Management

9.    Coaching and Mentoring

10.  Coaching: A Leadership Skill

Sales & Marketing

1.     Communication Skills & Strategies

2.    Delivery World-class Customer Service

3.    The Customer Driven Organization

4.    Effective Complaint Handling

5.    Building Relationships for Success in Sales

6.    Call Centre Training for Call Centre Agents

7.    Dynamite Sales Presentations

8.    Selling Smarter

Supervisors & Managers

1.     Critical Thinking

2.    An Introduction to NLP

3.    Building Self Esteem & Assertiveness Skills

4.    Business Etiquette

5.    Conflict Resolution: Creating a Harmonious Workplace

6.    Writing Reports and Proposals

7.    Business Leadership

8.    Leadership Skills for Supervisors

9.    The New Manager Leadership Program

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KM 10.56100 Cheras, Kuala Lumpur, Malaysia.